Qualification Scripts

Voicemail Script

Hi, this is [SETTER NAME] the Client Satisfaction Manager with The LUXE Group @ RE/MAX Legends.

I'm calling because you show interest in getting more information about one of our properties.

I will follow up with you again tomorrow or you can give us a call back at (630) 757-8293.

Have a wonderful day.

Opening Statement

Hi, this is [SETTER NAME] the Client Satisfaction Manager with The LUXE Group @ RE/MAX Legends.

Is this [INSERT LEAD NAME]?

-- Wait for confirmation --

Hi [LEAD NAME], I wanted to give you a quick call because you registered on our site (soldwithluxe.com) and I wanted to follow up to see how your home search was going.

Are you still looking to buy a home?

-- Answer Questions, then move to Qualification --

Qualification & Scheduling

*Qualify using the Qualifying Questions below:

Enter Lead Information

Prospects Email *

What areas are you looking to buy in?

What price range are you comfortable buying in?

How soon do you want to be in your new home?

Are you working with another agent?

Have you been pre-approved for a mortgage or paying cash?

Do you happen to know your credit score?

Qualified *

Appointment Setter *

Additional Information

*when scheduling appointment:

Thank you for taking the time to answer my questions.

[LEAD NAME] One of the ways we keep our clients ahead of the competition is to give them access to properties before they hit the market.

We are a large real estate team, just last year we sold over 250 homes.

We have access to so many sellers and will know about a property before it is listed.

If you can find out about a property before anyone else, you can avoid bidding wars, price escalations

and save yourself thousands of dollars.

Would you like to take a look at our off-market properties? Do you think that would help your search?

Great, here is what I recommend we do, let's schedule a quick 20 minutes at our office for you to meet with Aminah Yassin our

buyers expert, she can take down exactly what you are looking for.

As I look at the calendar, we have a few openings on [SUGGEST TWO DAYS], would either of those work for you?

-- Get response and select the appropriate day; Book for the soonest available time if possible --

Great, we can put you down for [DAY]. Now would you prefer a morning or afternoon appointment?

-- Discuss available times and select the appropriate time --

Excellent. To confirm, we have you scheduled for [INSERT DAY] at [INSERT TIME]?

-- Once confirmed, move to closing --

Closing Statement

Thank you again [LEAD NAME] for taking the time to answer my questions.

We look forward to meeting on [INSERT DAY AND TIME].

Do you have any additional questions for me?

-- Answer then end the call --

Great! Thank you for your time, [LEAD NAME].

Have a nice day!

Frequently Asked Questions

What is your address?

Hours of operations?